Privacy Policy

Privacy Policy

Effective Date: January 1, 2020
We are a professional manufacturer of automotive refinish paint, including 1K solid paint, pearl paint, primer, clear coat, hardener and body filler. This Privacy Policy explains how we collect, use, store and protect your personal information when you browse our official website, send inquiry messages, request product samples or complete business cooperation negotiations.

1. Information We Collect

1.1 Information you actively submit

  • Contact data: your company name, full name, job position, email address, WhatsApp / phone number, country & region, business demand (bulk purchase, OEM customization, sample test)
  • Transaction data: shipping address, payment related information, order records, logistics information generated during formal cooperation
  • Message content: text, files, pictures you send to us via website contact form

1.2 Automatically collected data

When you visit our website, our server will automatically record non-identifiable browsing information: IP address, device model, browser type, access time, visited page content, stay duration. These data are only used for website security maintenance and website experience optimization, and will not be used to lock your personal identity.

2. Purpose of Using Your Information

  1. Reply to your product consultation, quote demand and sample application in a timely manner;
  2. Complete order production, packaging, delivery and after-sales technical guidance for formal cooperative customers;
  3. Send product update notices, new eco-friendly paint product information and factory latest capacity announcements with your consent;
  4. Maintain website operation safety, prevent malicious access and network attack risks;
  5. Comply with local legal supervision requirements of each country for cross-border trade records retention.

3. Information Sharing & Disclosure

We will never sell, rent or trade your personal information to any third-party marketing institutions without your explicit written permission.
 
Only in the following limited scenarios will relevant information be shared with authorized third parties:
  • Logistics & freight forwarders: only provide necessary consignee information to complete goods transportation and customs clearance;
  • Authorized payment service providers: process your payment for orders safely;
  • Government regulatory authorities: disclose data only when required by mandatory legal laws and judicial procedures.

4. Data Security Protection

We adopt encrypted transmission technology for website form data transmission, set up server access authority management, regularly back up website data and update security protection programs to prevent unauthorized access, leakage, tampering or destruction of your information. For the stored business data, we will reserve the records in accordance with international trade file retention rules, and clean up invalid information regularly.

5. Your Rights

You have the right to check, correct your personal information submitted to us at any time; you can put forward a request for us to delete your relevant contact data when you no longer need our service; you can unsubscribe from our product email push service at any time via the unsubscribe link in the email.
 
If you have any privacy-related demands, please contact us via our official business email.

6. Cookie Usage

Our website uses Cookies to record your browsing preferences, optimize page loading speed and display matched product content for you. You can turn off the Cookie function in your browser settings, but partial page functions of the website may be affected after closing.

7. Policy Revision

We reserve the right to adjust and revise this Privacy Policy according to business updates and international privacy laws. The revised version will be updated on the website bottom page, and the updated effective date will be marked. Your continuous access to the website will be regarded as recognition of the latest policy content.

8. Contact Us

If you have questions about this Privacy Policy or personal data processing matters, please contact us through the official contact information published on our website.